The starting point: claim drafts from the ambient scribe OR from the note already in your EHR — the extension reads it right off the chart. Then three submission targets, your choice in settings: your EHR’s own claims screen, Office Ally direct entry, or an Office Ally SFTP batch your staff reviews and releases.
Built for small practices & the billing companies that serve them
Your whole practice, at your fingertips.
Every dollar you earned, collected.
A small practice runs on four or five underpowered tools and a fax machine nobody reads. MDLink replaces the stack with one AI layer inside the EHR you already use — Practice Fusion, eClinicalWorks, Tebra, Office Ally — documenting visits, gating and routing claims, working your EOBs and denials, answering your phones’ aftermath, and finding the program revenue you’re leaving on the table. Flat pricing. No percentage of your collections. You keep the final click on everything.
Works insidePractice FusioneClinicalWorksTebraOffice Ally
The platform
Complete functionality at your fingertips
Eight capabilities, one extension, delivered in the order a practice actually feels the pain — starting with the claim.
With the eligibility add-on, coverage is checked per payer — copay, co-insurance, deductible remaining — and a settings toggle makes verification MANDATORY before any claim is submitted or batched.
Discharge letters and referrals arrive by fax and process automatically; the EOB stacks smaller payers still mail or fax get scanned or uploaded for reconciliation — payment gaps, denial rectification, superbills to claims.
RingCentral integration ties every call and text to the patient: recordings transcribed and summarized, texts analyzed, the unreplied queue with lead times keeping support honest.
Patients see their own record and interact intelligently when the physician isn’t available — balances, refills, lab explanations, secure messages — free tier included, Digital Concierge patient-paid.
A short, AI-driven Q&A before the appointment — with uploads: past records, referrals, facesheets, discharge summaries, insurance card, driver’s license — all filed to the chart and merged into the visit note.
When a patient arrives with a stack of past records, the assistant reads, summarizes, and documents them — plus clinical Q&A with real citations and one-click follow-up actions.
Registries from every signed note, worsening patients surfaced, and RPM · CCM · PCM · TCM medical necessity drafted from the chart — automatically on discharge.
Reimbursement optimization
Where small-practice revenue leaks — and how MDLink plugs each hole
Five holes, each one quietly metered in dollars a month. None of them need a new workflow — they need something watching.
Industry surveys put 60%+ of denials never reworked. MDLink turns every EOB and denial letter into a patient-linked corrective action plan — CARC decoded, fix stated, refile path chosen.
Claims filed against inactive coverage are pure write-off risk. MDLink blocks filing on inactive primaries and holds $0-deductible claims for review — before submission, not after rejection.
Documented-but-unbilled services and under-leveled E/M quietly cost thousands per provider yearly. The coding auditor flags compliant uplift only — every suggestion cites your own documentation.
TCM windows expire in days; RPM/CCM candidates go unenrolled for lack of necessity documentation. MDLink drafts the necessity language and opens the TCM clock the moment a discharge hits the fax line.
Incoming referral faxes are booked revenue — if someone follows up. Every referral gets a 48-hour SLA clock and a dollar estimate on the board.
Compare
What the market sells you — and what it costs
Today a practice assembles a scribe app, an engagement suite, an eligibility add-on, and — most expensively — a billing service that keeps 4–8% of everything you collect. MDLink delivers the full loop at a flat, modular price, inside your EHR, with your team in control.
| Capability | AI scribe point tools | % -of-collections billing services | Patient engagement suites | MDLink |
|---|---|---|---|---|
| Typical pricing* | $99–$250/provider/mo | 4–8% of collections | $150–$500/practice/mo | flat, modular — from $299 |
| Ambient documentation, multi-type | ✓ | — | — | ✓ |
| Coding with documentation receipts | partial | after the fact | — | ✓ |
| Claims into YOUR EHR or clearinghouse | — | theirs, not yours | — | ✓ your choice |
| Eligibility gate before filing | — | sometimes | — | ✓ |
| EOB / denial intelligence + CAP | — | ✓ (that’s the 4–8%) | — | ✓ flat price |
| AI on faxes, calls, and texts | — | — | partial | ✓ |
| Patient chatbot + payments + receipts | — | payments only | ✓ | ✓ |
| RPM/CCM/TCM necessity engine | — | — | — | ✓ |
| You keep control of every submission | ✓ n/a | ✗ they submit | n/a | ✓ always |
*Category-typical published price ranges, July 2026; individual vendors vary.
The typical 2-provider stack
Scribe app (2 providers)~$400/mo
Engagement suite~$300/mo
Eligibility add-on~$150/mo
Billing service at 6% of $1M collections~$5,000/mo
≈ $5,850/month~$70,000/year
MDLink, everything on
Visit Engine × 2 providers$598/mo
Connect Hub$199/mo
Patient Concierge × 2$198/mo
Payments & Eligibility$149/mo
Billing servicekeep it, or bring it in-house with MDLink’s denial engine
≈ $1,144/month~$13,700/year
≈ $4,700 a month back — flat, whatever you collect
For billing companies
Work ten practices like one
Batch in, worklist out, and an audit trail on every suggestion your team acts on.
Drop a multi-patient superbill batch and get claim drafts per encounter — patients matched or created, routed per each practice’s setting — on the Claims board in minutes.
Schedule EOB analysis on every incoming fax, nightly. Wake up to payment-gap worklists and corrective action plans with CARC-level rectification — patient-linked and prioritized by recoverable dollars.
Every code suggestion carries its documentation receipt; every analysis persists; every claim’s lifecycle exports to Excel by date range for client reporting.
Pricing
Modular pricing — add what you need, cancel anytime
Start with the Visit Engine and switch on the rest as you need them. Every module is on the same 30-day trial.
$299
per provider / month
- AI scribe — 13 visit types
- Coding with receipts
- Claims + verification gate
- Claims board to payer response
$199
per practice / month
- Calls · SMS · fax, AI-processed
- 500 processing units included
- EOB/denial/superbill engines
- Scheduled analyses + fax tracker
$99
per provider / month
- AI appointment intake
- Patient chatbot + voice
- Portal requests + oversight
- Digital Concierge built in
$149
per practice / month
- 150 eligibility checks included
- Copay / co-insurance collection
- Automatic SMS + email receipts
- Funds settle to your account
Digital Concierge for your patients — $9/month or $99/year, patient-paid. Unlimited AI + voice, insurance verification, record uploads, lab explanations, care-team messaging. Your practice pays nothing for patient subscriptions.
Every visit becomes a finished note and a clean claim.
Thirty days, every module on, inside the EHR you already use. No charge until day 15, and never a percentage of what you collect.